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Privacy Policy

Last updated: 7 July 2026

Quick Built Systems Pty Ltd (ABN 63 167 322 116) (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store and share your personal information, and your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

It covers our websites and brands, including Quick Built Systems, Quick Built Fencing, Quick Built Patio Kits and Quick Built Homes.

1. What we collect

When you request a quote or contact us, we collect:

  • Your name
  • Your email address
  • Your phone number
  • Your project or site address and postcode
  • Details about your project (product interest, measurements, configuration, and any photos you upload)
  • Anything else you choose to include in your message

We also automatically collect basic technical and usage data when you visit our sites (see section 4, Cookies and tracking).

2. How we collect it

We collect your information:

  • Directly from you, through our website quote and contact forms
  • When you phone or email us
  • Automatically, through analytics and tracking tools on our websites (Google Analytics and the Meta pixel), including phone-call and email-click tracking

3. Why we collect it

We use your information to:

  • Respond to your enquiry and prepare your quote
  • Follow up with you about your project
  • Supply and deliver our products and services
  • Improve our websites and understand how visitors use them
  • Send you marketing about our products and offers, where you have not opted out (see section 6)

We only use your information for the purposes above, or for related purposes you would reasonably expect.

4. Cookies and tracking

Our websites use cookies and tracking pixels to measure traffic and marketing performance, including:

  • Google Analytics (GA4) and Google Tag Manager
  • The Meta (Facebook) pixel
  • Phone-call and email-click tracking

These tools may set cookies and collect data such as your IP address, device and browser type, and the pages you view. You can control or block cookies through your browser settings.

5. Who we share it with

We do not sell your personal information, and we do not pass your details to external installers or other businesses. We share it only with the providers that help us run our business:

  • Capsule CRM — where we store and manage your enquiry
  • Make.com — our form and automation provider, which passes your form submission into our systems
  • Google and Meta — for the analytics and advertising tools above
  • Microsoft Outlook — to receive and respond to your enquiry

6. Marketing and how to opt out

We may send you marketing about our products and offers. You can opt out at any time by clicking the unsubscribe link in any marketing email, or by emailing us at sales@quickbuiltsystems.com.au. We will action your request promptly.

7. How we store and secure it

We take reasonable steps to protect your information from misuse, loss, and unauthorised access, including storing it in secure, access-controlled systems such as Capsule CRM. No method of transmission or storage is completely secure, but we work to protect your information.

8. Overseas disclosure

Some of the providers we use store data outside Australia — including the United Kingdom, the United States and the European Union (for example Capsule CRM, Make.com, Google and Meta). By using our sites and submitting an enquiry, you consent to your information being handled by these providers overseas.

9. How long we keep it

We keep your information only for as long as we need it for the purposes above. We generally retain lead and customer records for up to 7 years to meet our legal and tax record-keeping obligations, after which we securely delete or de-identify it.

10. Accessing, correcting or deleting your information

You can ask us to access, correct, or delete the personal information we hold about you. Email us at sales@quickbuiltsystems.com.au and we will respond within a reasonable time. There is no charge to make a request.

11. Complaints

If you have a concern about how we have handled your personal information, please contact us first at sales@quickbuiltsystems.com.au so we can try to resolve it.

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our websites, with the “last updated” date at the top.

13. Contact us

Quick Built Systems Pty Ltd (ABN 63 167 322 116), 21 Econo Place, Silverdale NSW 2752. Email: sales@quickbuiltsystems.com.au.

© 2026 Quick Built Systems Pty Ltd. All rights reserved.

What our customers say

Quick Built Systems did an amazing job building my patio! Their team was professional, efficient, and delivered exceptional quality. The design and construction exceeded my expectations, and the attention to detail was impressive. The patio has transformed my outdoor space into a beautiful relaxation area. I've received countless compliments from friends and family.

Kristen Gavanas
Google review
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Quick Built Designs & Price Guide

Frequently asked questions.

QuickBuilt walls are lightweight, self-supporting modular panels that slide between posts — there's no need to build a frame or render block work. They deliver acoustic performance, privacy and a premium architectural finish in one system, install fast on most sites, and can be tailored with a range of heights, panel styles and finishes to suit your project.

Because the system is fully modular, installation comes down to four simple steps: dig the post holes, concrete the posts into the ground, slide the panels into place, then finish as desired. You can install it yourself as a keen DIYer, or we can arrange professional installation — just ask our team.

Yes — and significantly. The solid, mass-loaded panels are engineered as acoustic walls that can deliver 20+ dB of noise reduction, helping block and absorb noise from roads, rail corridors, neighbours and busy precincts so you get noticeably quieter, more private spaces. This performance isn't just theoretical — our walls have been professionally tested in a laboratory, and you're welcome to reach out to our technical staff for a copy of the test report. Acoustic performance increases with wall height and panel thickness, so the more demanding your site, the taller and thicker we'll typically specify — tell us about your location and noise source and we'll recommend the right configuration.

Each system has a standard maximum height — Slenderline and Grandline up to 3.0m, Slenderline Aluminium up to 2.4m, and Slenderline Folded up to 2.1m — which suits the vast majority of residential and commercial boundaries. For more demanding projects, our walls have been engineered up to 5.5m high, unlocking greater acoustic performance for road, rail and large-scale developments. Planning a wall above 5.5m? Reach out to our technical staff and we'll engineer a solution to suit your site.

Yes. Our Retainline panels integrate directly into the same wall to retain earth on sloping sites — up to 1000mm of retention as a standalone solution, or up to 750mm integrated into a boundary wall. Combining acoustic and retaining performance in a single wall means fewer trades on site and a cleaner, seamless finish.

Panels are supplied ready to paint with an exterior-grade acrylic in any colour you like, so the wall matches your home or development. You can also choose flush or expressed joints, different capping styles, and dress the wall up with slats, integrated lighting, tiling or stone cladding for a custom architectural look.

Slenderline Aluminium is designed for coastal and high-corrosion environments. It uses corrosion-resistant aluminium posts with 75mm panels, so you get the same acoustic and privacy benefits with materials suited to salt-air conditions.

Very little. The fibre-cement panels are durable and built for Australian conditions — there's no timber to rot or warp. An occasional clean and a repaint when you want to refresh the colour is generally all that's required over the life of the wall.

Approval requirements vary by council and depend on wall height and location, so it's best to confirm with your local council before you build. Where a wall sits on a shared boundary, it's also worth talking to your neighbour early. Our team can provide product specifications and engineering details to support your application.